About Us

Hi, my name is Beth Sheffield. Since 2013, I've been the dedicated founder and owner of Above & Beyond Petcare Ottawa, which has earned the reputation of providing exceptional pet care services in our city.

 

Why I started Above & Beyond Petcare Ottawa:

It was in 2013 when I tried to hire a pet care provider for my own dog, I found there were few quality pet care providers in our city. I realized if I could provide a service that met the standards and expectations I had for my own dog that would, in turn, help other pet owners who loved their pets just as I loved mine. 

Not long after, I started offering pet care services on my own. My services quickly became more and more popular, to the point I knew I required a team to help. But, I also knew that team had to be one where the quality of their services matched the standards and expectations I had brought to my own work. Anyone who knows me understands that building and maintaining that kind of team is my passion.  

As our clientele continues to grow, we remain a small-scale team, where quality care is the goal that drives me and my team.      

I often get asked by clients and fellow pet-care business owners, how do you manage to hire such great people and how do you keep them with you for so long!  

My secret - I never rush into hiring pet sitters and dog walkers just for the sake of keeping clients, or growing our company, or for appearances.  Our expectations and our service are higher than that, which is why we have had only 5 star ratings/reviews since day one. 

 

You and your pets’ comfort, health and happiness are, and will always be, our number one priority, period!       

 

Throughout my years working in the pet industry, I have built a strong network with Ottawa’s top pet care professionals, including: veterinary professionals; trainers; other pet care/dog walking companies; groomers; doggy daycares; pet nutritionists; etc. That allows me to refer my clients to the best of the best. And, if on the off-chance we are booked up on the date you need us, we will refer you to another service provider who we know and respect. 

In addition, my past community work experiences were so helpful to me in establishing the company and continue to influence how I operate the business. I have been a Board member on the Board of Directors of Christie Lake Camp, Friday Night Youth Club program coordinator for youth with special needs, counselor at The Distress Centre of Ottawa and Mary's Group Home. I also have a wide educational background in human rights, personal support work, and a Bachelor of Education from Ottawa University.  

All this shapes who I am today, and it directly influences my approach to building a reliable and community-based company that offers exceptional care to your beloved pets in our wonderful city.

This company for pets is the best I have come across in Ottawa. We have our dog picked up every day for some exercise and fun. Beth is very knowledgeable about pet personalities and her small group interactions have kept our rambunctious three year old Samoyed very happy.

~ Joanne Cameron

We are committed to providing safe and quality pet services at affordable rates. 
Your pet’s safety and comfort is our first and foremost objective.

 

What does safety and comfort mean to us?

• Pet care services based on you and your pet’s needs/schedule– personalized pet care.
     
• We also offer private boarding in homes with no resident pets – perfect for pets who are senior, have anxiety, are dog aggressive, have medical conditions, those who prefer to be at home or who just require a one-on-one environment.
  
  
• Fully insured and bonded pet care company.
  
  
• Daily updates for your peace of mind.
  
  
• Experienced pet care providers who have been interviewed, reference checked, submitted a clear police check upon hire, trained and are individually covered under our insurance.
  
  
• Many of our pet care providers are also experienced vet technicians who are capable of handling advanced pet medical care and challenging behavioral issues (at no extra charge).
  
  
• Ongoing support and commitment to clients whose pets require advanced training

 

 

We come highly recommended by Ottawa’s top veterinary clinics, trainers, other pet care providers, pet nutritionists, doggy daycares, rescues and pet retail shops, groomers, etc. 

Why are we highly recommended?
That’s simple – we are trusted and that goes a long way in the pet care industry.

Each of our pet care specialists is knowledgeable and experienced with the necessary skills to provide the highest quality services to our valued clients.  Each one on our team is unique in that they have different kinds of experiences, which gives us lots of scope in matching to our clients' needs.  All of our experienced pet care specialists  enjoy the companionship and love of having a pet around them. 

 

Let us help you find the best pet care specialist for you and your pet!

You can tell that Beth is truly passionate about dogs by how she interacts with them. She is understanding, kind, caring, fun and the list could go on. Our dog Thor has behavioural issues which makes it difficult for him to trust new people, and yet he almost magically warmed up to Beth in just a couple of meetings over the summer. Her dog Henry is easygoing, fun, confident, friendly and just plain cool. He gave Thor a sense of safety and reassurance and you could see his overall behaviour improved when he was with Henry. Beth knows the importance of looking after someone's four-legged family member and she likes to pay attention to every single detail to ensure their safety and wellbeing at all times. We're very happy that we found Above & Beyond Petcare and we highly recommend it!

~ Margarita Melis